Privacy Policy

1. Introduction

sportsp ("sportsp," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the sportsp platform located at https://sportsp.org (the "Platform"). This Privacy Policy describes how sportsp collects, uses, stores, shares, and protects your personal information when you access or use our services.

This Privacy Policy applies to all registered players, visitors, and any other individuals who interact with the sportsp Platform. By registering an account or using the sportsp Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, available at /terms-conditions, and our Responsible Gaming Policy at /responsible-gaming. If you do not agree with this Privacy Policy, please discontinue use of the sportsp Platform.

2. Information We Collect

sportsp collects personal information in the following categories:

2.1 Information You Provide Directly

• Registration data: Full name, date of birth, gender, nationality, residential address, email address, and mobile number provided when creating your sportsp account.
• Identity verification documents: Government-issued ID, passport, or other documents submitted to verify your identity and age in compliance with Philippine gaming regulations.
• Financial information: Bank account details, e-wallet information (GCash, PayMaya), and transaction history related to deposits and withdrawals on the sportsp Platform.
• Communications: Messages, support tickets, and other correspondence you send to the sportsp support team.

2.2 Information Collected Automatically

• Technical data: IP address, browser type and version, operating system, device identifiers, and time zone settings.
• Usage data: Pages visited, games played, session duration, betting history, and other interactions with the sportsp Platform.
• Cookie data: Information collected through cookies and similar tracking technologies as described in Section 6 of this Policy.

2.3 Information from Third Parties

sportsp may receive personal information about you from third-party identity verification providers, payment processors, fraud prevention services, and publicly available sources, where permitted by applicable law and necessary for the operation of our services.

3. How We Use Your Data

sportsp uses your personal information for the following purposes:

• To create, manage, and maintain your sportsp account and provide access to our gaming services.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To verify your identity and age in compliance with Philippine gaming regulations and anti-money laundering (AML) requirements.
• To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the sportsp Platform.
• To provide customer support and respond to your inquiries and complaints.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To send you promotional communications and personalized offers, where you have consented to receive such communications.
• To comply with our legal and regulatory obligations under Philippine law, including reporting requirements to relevant gaming authorities.
• To improve the sportsp Platform, analyze usage patterns, and develop new features and services.
• To enforce our Terms & Conditions and other applicable policies.

4. Legal Basis for Processing

sportsp processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including gaming regulations, AML requirements, and tax obligations.
• Legitimate interests: Processing necessary for sportsp's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for marketing communications. You may withdraw your consent at any time by contacting sportsp support or updating your account preferences.

5. Data Sharing & Disclosure

sportsp does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal information in the following circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating the sportsp Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only as instructed by sportsp and in accordance with applicable data protection laws.
• Regulatory authorities: We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other government bodies where required by Philippine law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of sportsp's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• Protection of rights: We may disclose your data where necessary to protect the rights, property, or safety of sportsp, our players, or the public.

6. Cookies & Tracking Technologies

sportsp uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our services.

We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalized experience on sportsp.
• Analytics cookies: Help us understand how players use the sportsp Platform so we can improve our services and user experience.
• Marketing cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns, where you have consented.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sportsp Platform.

7. Data Security

sportsp implements a comprehensive range of technical and organizational security measures to protect your personal and financial data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sportsp Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security incidents.

While sportsp takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, sportsp will notify you and the relevant authorities in accordance with applicable Philippine law.

8. Data Retention

sportsp retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure, or such longer period as may be required by Philippine gaming regulations, AML legislation, or other applicable law.

Financial transaction records are retained for a minimum of seven (7) years in accordance with Philippine tax and AML requirements. Identity verification documents are retained for the period required by applicable regulations.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, sportsp will securely delete or anonymize the data in accordance with our internal data retention schedule.

9. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have the following rights with respect to your personal data held by sportsp:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to request a copy of the personal data sportsp holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to applicable legal retention obligations.
• Right to object: The right to object to certain types of processing, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the sportsp Data Protection Officer via our support team. We will respond to your request within thirty (30) days in accordance with applicable law.

10. Children's Privacy

The sportsp Platform is strictly intended for individuals aged 21 years and above. sportsp does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the sportsp Platform, please contact our support team immediately so that we can investigate and take appropriate action.

11. International Data Transfers

sportsp primarily processes and stores personal data within the Philippines. Where it is necessary to transfer your personal data to service providers or partners located outside the Philippines, sportsp will ensure that appropriate safeguards are in place to protect your data in accordance with the Philippine Data Privacy Act and applicable international data protection standards.

By using the sportsp Platform, you consent to the transfer of your personal data to countries outside the Philippines where such transfers are necessary for the provision of our services, subject to the safeguards described above.

12. Changes to This Privacy Policy

sportsp reserves the right to update or modify this Privacy Policy at any time. Where changes are material, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of the sportsp Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by sportsp, please contact our Data Protection Officer through the following channels:

Email: [email protected]
Live Chat: Available on the sportsp website and app, 24/7
Languages: English & Filipino

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

This Privacy Policy was last updated in May 2026. sportsp is committed to keeping this Policy current and will notify players of any significant changes.